Offer quick answers to quick questions with an efficient chat service
Add an easy to set-up and use website chat software and become able to answer your customers questions quickly.
Our product lets you handle multiple chats simultaneously. Activate a chatbot for the easier questions and create more time for your agents to focus on the more complex matters. Should something prove too complicated for the chatbot you can switch over to the agents in an instant, making it a seamless customer experience.
With easy access to statistics your agents won’t have to look for information about your customer in more than one place. The data also serves as a tool to offer the best possible customer service by automatically referring tickets to the agent most suited for the job.