Pricing

The smart way to better service at your contact center. Choose a bundle that suits you or tailor a solution to a perfect fit. All packages include the Connectel platform and are scalable to your existing and future needs.

Connectel Core
Platform & 1 channel from
USD45
user/month
Get closer to the customer with Connectel
Connect any channel
Unlimited users
Contacts CRM
Queue & Agent Management
Customer journey overview
Skills-based routing
Triggers & dispositions
Real-time dashboard
Analytics & reports
Standard CRM integration
Add-on products
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Connectel CX
Voice, Email and Chat
USD115
user/month
Everything included in Core and
Smart omnichannel routing
Unlimited users
Callback and recordings
Advanced email routing
Intelligent live chat
Smart drag-and-drop IVR
Tagging
Extended data dashboards
API
Add-on products
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Connectel CX & Sales
Voice, Email Chat & Dialer
USD145
user/month
Everything included in Core, CX and
Inbound & outbound services
Unlimited users
SMS
Blended campaigns
Multiple dialer methods
Advanced retry
Smart callback
Abandon Rate
Add-on products
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Your choice
Adapt to your needs
Custom
user/month
Choose from any features and channels
Unlimited channels
Unlimited users
Flexible number of users
Unlimited support
Onboarding plans
CRM integration
AI-powered features
Extended data & analytics
Education plans
Extra add-ons
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Customer service system for a good price

What does a modern customer service system cost?

A great customer service solution does not have to be expensive, we enable world-class customer service at a reasonable price. And the investment in a modern customer service system has a lot of competitive advantages. Our customers see an effective ROI in customer retention, additional sales and customer satisfaction

Customized solutions

We understand that your contact center has unique needs and we are happy to help find a solution that suits you. Our products are suited to service larger customer service teams and enable unbeatable customer interactions for leading companies around the world on a daily basis.

Can a market-leading, flexible, cloud-based customer service platform also be cost-effective?

We offer customer service solutions at a favorable and competitive price. Book a meeting to get a quick indication of how we can design a solution for you and what it would cost. It only takes a few minutes, you will not regret it.

We started out with a demo:

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