Voicebot
The bot that helps your customers
Make your customer service more efficient with a voicebot
Connectels voicebot uses speech recognition software and artificial speech to understand your customers request and provide solutions. The voicebot can both answer questions and handle simpler tasks such as booking trips and meetings. While at the same time lowering expenses for each call.
- Easy to implement
- Fills the same function as a human agent
- Manages bookings and questions
- Seamless integration to your current CRM
Smart voice recognition software
The advanced speech recognition software of our voicebot creates strong and automatic customer interactions. Allowing for fast response times and a more personalized service experience. Simpler questions can be answered without forcing the customer wait in a queue, allowing agents to focus on the customers with more complex errands. Using a voicebot also allows certain types of errands to be solved 24/7, meaning a more full service experience for the customer.
- Frees up time for more complex tasks
- Cost effective call management
- Always available
- Smart voice recognition
Build your own virtual agent
Integrate the voicebot with your CRM, allowing the voicebot to help handle even more errands. Having a voicebot solve simpler errands frees up time for your agents and allows you to provide service 24/7. When needed, the voicebot will seamlessly transfer the customer to an agent, providing them with the customers information. This way, the customer doesn’t need to repeat themselves and receive excellent service.
- Zero queue time
- Seamless transition to human agents
Companies that trust us
“Connectel proved to have experience from similar solutions in the transport industry, which felt safe and secure for our customers and our staff.”
Do you want to know more about how you can improve your customer service?
