Making it easy to talk to your customers
Phone calls are still the quickest and most reliable channel for helping customers and increasing customer satisfaction. Create a smooth and reliable customer experience with skill-based routing and automized processes that support your team while helping you provide great service.
How much can you save with the full Connectel solution?
Fill out how many full-time agents you have, your average amount of errands per month and the average handling time in minutes to see how much you can save by implementing the Connectel platform. In the next step, you can also choose to download a full PDF detailing how much you can save, and how we’ve calculated this.
Cloud-based phone call service
Manage calls and offer a smooth customer experience through a cloud-based and easy-to-manage system for customer service via phone. Reduce the number of incoming calls by routing calls with a smart and reliable IVR system.
- Skill-based routing
- Drag and drop IVR
- Smooth integration to your current CRM
- Recordings
- Co-listening and coaching
- See status and activity of all employee
Make it easy to focus on your customer with IVR system
Make it easy for your agents to focus on delivering great customer experiences instead of focusing on complicated and inefficient systems. Let Connectel be your full service provider of call management systems with automated callback. Connectels system is easy for you to implement and gives you a clear overview of incoming calls. Use the drag and drop IVR system that makes your set up simple and easy to use.
- Offer automatic call back
- Automatic prioritization of calls
- Shorter idle time
- Automatically updated customer information
Do you want to know more about how you can improve your customer service?
