Happier customers with the right tools

A cloud-based customer service system, providing the tools and insights to deliver excellent service.

Customer gets service from Connectel contact center platform

Offer better customer service

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Contact center

Make ticket management smoother for your agents — handle all conversations in our cloud based platform.

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Made easy for customer service


Help your customers help themselves and free up resources for your team.

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Connectel report

Data and analysis

Gain useful insights about your customers and your performance with our smart tools for analytics.

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Integrate your customer service


Integrate Connectel’s solution with your favourite systems — with ease.

Close up customer service ticket integrations

Our Contact Center products

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Voice Contact Center

Better call management, better customer experiences

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Email Contact Center

Email management for better customer service

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Chat Contact Center

The chat system for customer service

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Social Contact Center

Better customer service in social media

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Dialer Contact Center

Increase your reach with our autodialer

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Sms Contact Center

SMS services for customer service

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Video Contact Center

Video calls for customer service

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Self-service knowledgebase
Knowledgebase Self service

Dynamic FAQ for your website

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Chat with customers through a chatbot
Chatbot Self service

Chatbot for customer service around the clock

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Interact with customers through a voicebot
Voicebot Self service

Voicebot with ASR and synthetic speech

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Analytics Data and analysis

Data- and analytics for your contact center

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Survey Data and analysis

Customer surveys services

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Get real-time data in you contact center
Dashboard Data and analysis

Flexible dashboard and real time data

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We provide the tools for world-class customer service companies

Zmarta Group using Connectels call center
Adam Woodworth Product owner

“When we decided to search for a new Contact Center software supplier, we looked for an agile and technically skilled partner that could meet the demands of the various stakeholders at Zmarta. Connectel has surpassed our expectations in nearly every capacity, providing high quality and delivering exceptional value. Connectel really stands apart with a flexible and continuously improving solution supported by a talented and customer-focused organization.“

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Do you want to know more about how you can improve your customer service?

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Get in touch with Sales

Or call us +46 (0) 101 800 000