Satisfied customers are at the heart of every successful business.

Deliver great service, delight your customers, and drive success with Connectel. Because you care.

heart of customer satisfaction

Because you care

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Contact center

Make ticket management smoother for your agents — handle all conversations in our cloud based platform.

heart of every successful business
Made easy for customer service


Help your customers help themselves and free up resources for your team.

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Data and analysis

Gain useful insights about your customers and your performance with our smart tools for analytics.

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Integrate your customer service


Integrate Connectel’s solution with your favourite systems — with ease.

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How much can you save with the full Connectel solution?

Fill out how many full-time agents you have, your average amount of errands per month and the average handling time in minutes to see how much you can save by implementing the Connectel platform. In the next step, you can also choose to download a full PDF detailing how much you can save, and how we’ve calculated this.

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Please enter errands per month
Please enter average handling time

Your total savings per year

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Our Contact Center solutions

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Voice Contact Center

Better call management, better customer experiences

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Email Contact Center

Email management for better customer service

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Chat Contact Center

The chat system for customer service

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Social Contact Center

Better customer service in social media

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Dialer Contact Center

Increase your reach with our autodialer

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Sms Contact Center

SMS services for customer service

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Video Contact Center

Video calls for customer service

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Self-service knowledgebase
Knowledgebase Self service

Dynamic FAQ for your website

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Chat with customers through a chatbot
Chatbot Self service

Chatbot for customer service around the clock

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Interact with customers through a voicebot
Voicebot Self service

Voicebot with ASR and synthetic speech

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Analytics Data and analysis

Data- and analytics for your contact center

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Survey Data and analysis

Customer surveys services

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Get real-time data in you contact center
Dashboard Data and analysis

Flexible dashboard and real time data

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Companies that trust us

Zmarta Group using Connectels call center
Adam Woodworth Product owner

“When we decided to search for a new Contact Center software supplier, we looked for an agile and technically skilled partner that could meet the demands of the various stakeholders at Zmarta. Connectel has surpassed our expectations in nearly every capacity, providing high quality and delivering exceptional value. Connectel really stands apart with a flexible and continuously improving solution supported by a talented and customer-focused organization.“

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Customer satisfaction tips & insights

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Do you want to know more about how you can improve your customer service?

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Get in touch with Sales

Or call us +46 (0) 101 800 000