A smarter customer service system for excellent customer experiences

Connect with your customers with our cloud based customer service system.

Better ticket management and better customer service

Contact center

Make ticket management smoother for your agents — handle all conversations in our cloud based platform.

Made easy for customer service

Self service

Increase the level of self service and free up resources for your team.

Customer service

Data and analysis

Gain useful insights about your customers and company with our smart tools for analytics.

Integrate your customer service

Integration

Integrate Connectel’s solution with your other systems — with ease.

Our Contact Center products

Voice Contact Center

Better call management, better customer experiences

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Email Contact Center

Email management for better customer service

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Chat Contact Center

The chat system for customer service

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Social Contact Center

Better customer service in social media

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Dialer Contact Center

Increase your reach with our autodialer

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Sms Contact Center

SMS services for customer service

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Video Contact Center

Video calls for customer service

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Knowledgebase Self service

Dynamic FAQ for your website

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Chatbot Self service

Chatbot for customer service around the clock

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Voicebot Self service

Voicebot with ASR and synthetic speech

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Analytics Data and analysis

Data- and analytics for your contact center

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Survey Data and analysis

Customer surveys services

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Dashboard Data and analysis

Flexible dashboard and real time data

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We support world-class customer service companies

Zmarta Groups call center
Adam Woodworth Product owner

“When we decided to search for a new Contact Center software supplier, we looked for an agile and technically skilled partner that could meet the demands of the various stakeholders at Zmarta. Connectel has surpassed our expectations in nearly every capacity, providing high quality and delivering exceptional value. Connectel really stands apart with a flexible and continuously improving solution supported by a talented and customer-focused organization.“

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