Press

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Press releases

Here we publish our latest news and updates.

Upcoming: For summer 2025, we will release a new press release on our AI services in customer service.

Read all our press releases here

Connectel launches Atlas – a platform for faster and smarter customer service

Atlas is an omnichannel platform that unifies calls, emails, chat, and SMS. With AI and automation, it helps customer service work faster, reduce repetitive tasks, and deliver more consistent service.

Press Release

Connectel launches new AI solution for more human customer dialogues

The AI-based voice solution makes interactions faster, smoother, and more human. Already used in transport, it is now being adapted for retail, public sector, and finance.

Press Release

HFAB chooses Connectel as its new customer service platform

Halmstads Fastighets AB (HFAB) has chosen Connectel as the supplier of its new customer service platform. The solution includes telephony, email, chat, and AI functions with a focus on accessibility, transparency, and high service quality for tenants.