Man sitting in dimmed studio with a phone and two computers


With Connectel's products, your data is part of a security infrastructure that ensures data security, privacy and control. Ensuring compliance with rules and regulations so that you can be confident your data safe.

Data Protection with Connectel

Our Infrastructure

  • Hosted on a leading cloud infrastructure provider (AWS)
  • Network and Perimeter Protection
  • Intrusion monitoring & Detection
  • Several Data Centers, facilitating compliance with regional regulations

Data Protection

  • Always Encrypted, everywhere
  • Encrypted At-Rest (AES-256)
  • Encrypted In-Transit (TLS 1.2 and TLS 1.3)
  • Daily Backups
  • Automated Security Updates

Application Protection

  • IP-Whitelists, Access Control Lists (ACL)
  • Log and system monitoring
  • Vulnerability Scanning

Security at Connectel

  • 24/7 Incident Response
  • Access Control Procedures
  • Information Security Awareness Training of Staff
  • Vendor Risk Assessments


  • ISO9001 certification
  • ISO14001 certification
  • Ongoing ISO27001 certification
ISO 9001 certificate
ISO 14001 certificate
Woman talking on headset at call center

Software you can trust

In order to grow your business, you need to be able to trust the software you are using.

At Connectel, we’re passionate about security and are continuously working on refining our security controls. We not only follow compliance and regulatory requirements, but strive to be on the forefront of industry best practices as well.

Regardless if you are using the entire platform or only a few of our products, we work hard to ensure you can trust us with your data. Your data is yours. We simply store and protect it.

Young man with beanie and shirt reading email on computer screen


From GDPR to local regulations, we ensure security protocols and controls are in place to take care of your data. Whenever new regulations are put in place, we inform you and are here to help answer questions and ensure compliance.

We only use your data as permitted and approved in our Privacy Policy and Terms and Conditions. We never share or sell your data to third parties. One of our core values is transparency, as we believe in open and honest collaborations with our partners and customers.

Companies that trust us

Related resources

Cookie Policy

Connectel’s policy regarding how we handle cookies.

Read more

Environmental Policy

How Connectel works to have as low environmental impact as possible.

Read more

Privacy Policy

How we handle your data when you interact with us.

Read more

General Terms and Conditions

Everything you need to know about our general terms and conditions.

Read more

Data Processing Agreement

Here you can read about how we process your data.

Read more

Support and Service Level Agreement

Information about the support we offer and our SLA.

Read more

Quality Policy

How we work with Quality Assurance.

Read more


Frequently asked questions

Connectel uses Amazon Web Services (AWS) to power its services. AWS has many certificates and controls in place to ensure the protection, and availability of your data. Their CSA STAR Certification demonstrates that the cloud service provider conforms to the applicable requirements of ISO27001. AWS also has a Cyber Essentials plus certification, involving an onsite audit and testing the technical security controls from the Certification body. Read about Amazon’s controls here.

Connectel also enforces data protection through encryption methodologies, zero trust access principles and data redundancy controls.

We continuously monitor the requirements of applicable laws in order to make sure our customers are in full control of their customers data and personal information. Our servers are located in Europe and our platform supports automatic removal of customer data with pre-set intervals.

In the links below you will find our policies regarding privacy and usage of customer data.

Connectel Data Processing Agreement

Connectel Privacy Policy

Book a meeting with our Sales team

Want to talk about how we can help scale your operations, increase handled errands and save resources - all at once?

Play icon

Get in touch with Sales