Listen as Maria Christofi Johansson, service expert and entrepreneur, shares insights and concrete tips for those who want to work even more on customer focus and increase it in their company, organization, or group.
Listen here (Swedish):
What does it really mean to be customer-focused? How can you truly work on it in your organization? Who do you need to involve and how do you get them on board?
You can reach out to Maria here:
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