Listen to Elin Trapp as she shares concrete tips, strategies, and insights on how they successfully wow their customers!
Listen here (Swedish):
In this episode, Wowpodden meets Elin Trapp, Head of Customer Relations at Lyko, to learn more about their journey and how they work to wow their customers.
We discuss various topics, including:
- Their strategy for creating wow experiences for customers.
- How they motivate and engage their employees to retain them.
- Trends in customer satisfaction, comparing highly satisfied customers to less satisfied ones.
You can reach out to Elin here: