Emmeli Marmander talks about customer satisfaction
Listen to Emmeli Marmander, founder and owner of Shesize, as she shares tips for success and inspiration.
Emmeli was featured on Dragon’s Den and stood out among the entrepreneurs there. She stood out not only because of her product but also because she used customer service as a selling point and a key factor in retaining customers despite, at that time, long delivery times.
How does Shesize ensure customer satisfaction? How do they view the role of customer service within the organization and their service culture?
The episode is about 15 minutes long
