From Hold Music to Booked Rides with AI
📅 When: September 9, 2025 – 2:00 PM CEST
📍 Where: Online (link provided after registration)
What you’ll discover in this webinar
- Say goodbye to hold music – let customers interact naturally with your call queue, just like talking to a real person.
- Smarter bookings, instantly – the AI voicebot books rides in real time or schedules them for later if no cars are available.
- Human-level understanding – even callers with unclear or complex requests are understood and guided seamlessly.
- From waiting to winning – create a smoother customer journey while reducing costs and freeing up your staff
Who should attend?
- Taxi company leaders who want to improve efficiency.
- Operations managers tired of lost rides due to long queues.
- Customer service managers looking to boost satisfaction and reduce costs.
Only 3 companies will be selected for our exclusive autumn pilot. Register today to be the first to experience it and secure your chance to join.
Agenda highlights:
- Why long call queues cost you rides (and how to fix it).
- Live demo: AI booking rides directly in the call queue.
- How 3 companies can join as early adopters this autumn.
- Q&A with our product experts.
Companies like Oslo Taxi, Taxi Stockholm, and Checker Detroit already trust us to handle millions of calls with AI.
But the real breakthrough isn’t automation itself. It’s how natural and effortless the experience can feel for the customer.Our new voicebot update for taxi booking brings us one step closer to replacing hold music with real conversations — and real bookings.
See it in action
Connectel is a Swedish company with 17 years of experience helping organizations deliver smarter customer service. Our platform powers millions of interactions every month for companies like Jollyroom, Riverty och Securitas.
We know the pain of long call queues — and we’ve built the tools to eliminate them. With our next-generation voicebot, we’re bringing conversational AI directly into the queue to transform waiting time into solved cases
