From elevator music to action – how to enhance your customer service with AI
📅 When: September 9, 2025 – 3:00 PM CEST
📍 Where: Online (link provided after registration)
What you’ll discover in this webinar
- Efficient customer service without queues – Avoid dissatisfied customers stuck in telephone queues. Our AI voice bot greets them immediately, listens and helps — just like a human colleague.
- Relieve your team without compromising the customer experience – AI handles volumes of simple cases, schedules follow-ups when needed, and frees up time for your team to focus on calls that require human presence.
- Intelligent understanding – Unclear or complex questions? AI interprets, sorts and directs correctly — reducing the risk of misunderstandings and the need for customers to call again.
- Measurable benefits for the customer service manager– From shorter queue times and lower costs to a more sustainable working environment for agents. The technology makes a real difference for both customers and employees.
Who should attend?
- CX leaders who want to deliver effortless customer experiences.
- Customer service managers seeking to reduce waiting times and boost satisfaction.
- AI leaders & innovation managers exploring the next wave of customer service technology.
Only 3 companies will be selected for our exclusive autumn pilot. Register today to be the first to experience it and secure your chance to join.
Agenda highlights:
- Why long call queues cost you customers (and how to stop it).
- Live demo: AI transforming hold time into resolution time.
- How to combine AI and agents for maximum impact.
- Exclusive Early Adopter Program: only 3 seats available.
Companies like Rivery, Zmarta, and Jollyroom already trust us to manage high volumes of customer interactions with AI.
But the real breakthrough isn’t automation itself — it’s how seamless and effortless the entire customer journey can become.
With Connectel’s AI solutions, you can reduce waiting times, improve efficiency, and deliver personalized service across every channel.
Connectel is a Swedish company with 17 years of experience helping organizations deliver smarter customer service. Our platform powers millions of interactions every month for companies like Jollyroom, Riverty och Securitas.
We know the pain of long call queues — and we’ve built the tools to eliminate them. With our next-generation voicebot, we’re bringing conversational AI directly into the queue to transform waiting time into solved cases
