Listen to Susanne Einhorn, lecturer, educator, and sales expert, as she shares insights and concrete tips for those who want to create even more satisfied and happier customers and employees. She also reveals the most common mistakes she sees in customer service and how to avoid them.
Listen here (Swedish):
What is the recipe for achieving extremely satisfied customers? How do you make customer interactions uplift the entire store?
That customer and employee satisfaction goes hand in hand is easy to understand, but how do you create these happy employees?
You can reach out to Susanne here:
https://www.linkedin.com/in/susanneeinhorn/