These three special episodes of the Wowpodden are hosted by Anna and Anna from the company ImBox.
We discuss how to create competitive customer relationships and world-class wow service!
Listen here (Swedish):
In the first part, we discuss:
• The challenges faced by different service departments.
• How we perceive pure customer service/support and whether customer service has become more sales-oriented.
• Why customer service should be an integral part of the company’s marketing/sales strategy.