Listen to Sofia Tingåker, Head of Unit at the Contact Center in Täby Municipality, as she shares her learnings, insights, and concrete tips for those working in customer service who want to embark on a journey towards even more satisfied employees and customers, citizens, guests…
Listen here (Swedish):
From contact center to value center and the biggest lessons from the journey.
You can reach out to Sofia here:
https://www.linkedin.com/in/sofia-ting%C3%A5ker-825a1b16/