Showing blog posts for customer service

Blog

Customer service trends, webinars and white papers

Podcast

17 October, 2025

Customer Experience is not a project, it is a mindset

Articles

12 September, 2025

From Queues to Customer Satisfaction: How AI is Transforming Customer Service

Events

5 September, 2025

Will we see you at Stora Ehandelsdagen 2025?

Webinar

20 August, 2025

From elevator music to action – how to enhance your customer service with AI

Webinar

20 August, 2025

From Hold Music to Booked Rides with AI

Events

11 July, 2025

Connectel at Stora E-handelsdagen 2025!

Happy girl talking to customer service

Articles

11 July, 2025

Is your customer service ready for summer?

Events

11 May, 2025

Connectel at Taxi i Norr 2025!

Events

11 May, 2025

Indicate Me 2025 – Big Mistake or Just the Beginning?

Events

11 May, 2025

Retail Technology 2025

Happy employee after knowing Techniques for workforce management

Articles

24 January, 2025

Customer Service trends 2025

Customer service agents master digital transformation

White Paper

10 January, 2025

The future of customer service

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