Save time with instant AI replies
Help your employees respond to customer emails with just a click. This automated response process saves hours of work, reduces response times and improves customer satisfaction.
Optimize email management and reduce response time
Email reply assistant suggests human-like responses to customer service representatives based on your company’s information and guidelines. This tool saves hours of work that would otherwise be spent searching for information and crafting replies from scratch.
- Average response time reduced by 40%
- Agents save up to 50% of handling time per case
- Ensures consistent tone and messaging
Enhance email efficiency and provide better customer service
With the Reply Assistant, you can customize the tone of responses to match your brand’s voice, ensuring consistent communication in every message. This helps your team maintain a unified voice while providing quick and efficient service. When a customer message arrives, the AI analyzes the content and generates a response suggestion. The employee can review and send it with minor adjustments, dramatically reducing response times.
- Faster responses to customers
- Improved customer satisfaction and loyalty
- Smoother handling of customer requests
Let AI handle the repetitive work for you – with Email Reply Assistant, your customer service team will reach new heights!
How much can you save with the full Connectel solution?
Fill out how many full-time agents you have, your average amount of errands per month and the average handling time in minutes to see how much you can save by implementing the Connectel platform. In the next step, you can also choose to download a full PDF detailing how much you can save, and how we’ve calculated this.
Do you want to know more about how you can improve your customer service?