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Boost efficiency, one conversation at a time

Motivate and engage your team with real-time gamification. By turning everyday work into fun challenges, you inspire continuous improvement and efficiency, all within one simple interface.

 

Customer service agents learning about contact center shrinkage

Gamification that gives you actual results

What makes us stand out is that our entire platform operates in real-time, providing instant feedback and immediate results.

  • Keep track of the overall performance at all times
  • Help your employees take ownership of their roles
  • Identify areas for development and set personal goals
  • Support your employees when they need it the most
Connectel smiles

Real-time insights, immediate impact

What sets our gamification apart is the foundation in real-time data. Whether tracking sales performance, monitoring customer service conversations, or achieving team goals, our platform delivers instant feedback. Instead of waiting for weekly, monthly or quarterly reviews to understand how they are doing, your team can receive actionable insights right away.

  • Increase efficiency
  • Enhance employee motivation
  • Reduce response time
Woman talking on headset at call center

Engagement and efficiency

Gamification isn’t just about competition or rewards—it’s about engagement. Connectel doesn’t just help your employees perform better; we also ensure they feel more connected to their work and their team, increasing overall job satisfaction and retention.

Gamification encourages employees to:

  • Take responsibility for their own development
  • Set personal goals,
  • Track their progress
  • Adjust their strategies to improve performance.
Gamification

Do you want to know more about how you can improve your customer service?

Get in touch with Sales

Or call us +46 (0) 101 800 000