Optimize your business with just a few clicks
Our AI chatbot is built for you, delivering valuable, actionable insights to enhance customer service and streamline operations.
Unlock deeper insights – create better customer experiences
Insight Assistant is an internal AI chatbot designed to optimize your business. It answers your questions and provides clear, actionable insights within seconds. The responses are based on real-time data stored in our customer service platform, including information about the current challenges faced by your customers and employees. Insight Assistant can help you identify problem areas, trends, and improvement opportunities before they risk negatively impacting the customer experience
- Get actionable insights instantly
- Seamless integration with our customer service platform
- A powerful tool for business development
Customer service optimization
Insight Assistant is integrated into our customer service platform, and because our platform operates in real time, all data used to generate responses is always up to date. It answers questions on everything related to customer service performance, customer experience, and how to optimize your operations. So instead of waiting for weekly, monthly, or quarterly reports to analyze business progress, you can access actionable insights instantly.
- Insights and statistics about frequently asked questions
- Data from all your channels
- Information and data are always up-to-date
Identify areas for improvement
You can quickly gain an overview of your customer service performance, where bottlenecks arise and which areas need more attention. With these insights, it becomes easy to identify where to prioritize resources, which issues are most urgent, and how best to support your team to create a better customer experience.
- Always available
- Enhance the customer experience
- Customer service optimization
How much can you save with the full Connectel solution?
Fill out how many full-time agents you have, your average amount of errands per month and the average handling time in minutes to see how much you can save by implementing the Connectel platform. In the next step, you can also choose to download a full PDF detailing how much you can save, and how we’ve calculated this.
Do you want to know more about how you can improve your customer service?