Effortless support, one word at a time
Connectels voicebot uses speech recognition software and artificial speech to understand your customers request and provide solutions. The voicebot can both answer questions and handle simpler tasks such as booking trips and meetings. While at the same time lowering expenses for each call.
Smart voice recognition software
The advanced speech recognition software of our voicebot creates strong and automatic customer interactions. Allowing for fast response times and a more personalized service experience. Simpler questions can be answered without forcing the customer wait in a queue, allowing agents to focus on the customers with more complex errands. Using a voicebot also allows certain types of errands to be solved 24/7, meaning a more full service experience for the customer.
- Manages bookings and questions
- Seamless integration to your current CRM
- Easy to implement
- Fills the same function as a human agent
- Frees up time for more complex tasks
Build your own virtual agent
Integrate the voicebot with your CRM, allowing the voicebot to help handle even more errands. Having a voicebot solve simpler errands frees up time for your agents and allows you to provide service 24/7. When needed, the voicebot will seamlessly transfer the customer to an agent, providing them with the customers information. This way, the customer doesn’t need to repeat themselves and receive excellent service.
- Zero queue time
- Seamless transition to human agents
- Cost effective call management
- Always available
- Smart voice recognition
How much can you save with the Connectel bot?
Fill out how many full-time agents you have, your average amount of errands per month and the average handling time in minutes to see how much you can save by implementing the Connectel bot. In the next step, you can also choose to download a full PDF detailing how much you can save, and how we’ve calculated this.
Do you want to know more about how you can improve your customer service?
