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Service tools for public sector

Digitize the municipality or government’s service and communication with a modern ticket management system. Connectel offers solutions and service tools for the public sector, which can be tailored to your needs.

  • A modern communication platform
  • Flexible and adaptable to your needs
  • Easy to use
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Service that meets the public needs

Manage all communication in Connectel’s platform or integrate it with your existing system. The platform is a technical solution that is built to interact. With self-service solutions, you can efficiently and easily solve the residents’ questions faster. Use a dynamic FAQ and interactive voice response in the conversations, while the employees get more done.

  • Upgrade your communication features
  • Choose which channels you want
  • Self-service features
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Helping residents should be easy

Reduce your operating costs by upgrading to a smart, efficient and stable cloud-based contact center. When you need to inform the public, do it in the channel that suits the purpose. Ensure a high opening rate when delivering your message with bulk text messaging or via seamless outgoing phone calls.

  • Lower operating costs
  • Seamless outgoing calls
  • Bulk text messaging

Service tools for municipality and authorities - Book a demo

Get in touch with Sales

Or call us +46 (0) 101 800 000