Recording of the webinar with Mathias Norderstål at HSB

The keys to the next level of customer service (SWE) – Mathias Norderstål, HSB

How do we take customer service to the next level and achieve the results we want? Mathias Norderstål, operations manager for customer and member service at HSB, participates in the webinar to talk about his experiences and the aspects that made him successful. How do we achieve customer satisfaction measured at 4.63 out of 5 and what factors make it possible? We speak Swedish in this webinar.


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