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Taking customer service to the next level

Podcast

2 September, 2021

Listen to the podcast (in Swedish) where Mathias Norderstål, Operations Manager for customer and members service at HSB shares how to take your customer service to the next level and achieve the results you want. How did HSB reach 4,63 out of 5 in customer satisfaction and what made this possible?

Customer waiting in queue to contact center

Blog

31 May, 2023

Proven strategies to tackle long queue times in your contact center

Blog

10 May, 2023

The best outbound dialing modes

Measure customer satisfaction through CSAT and NPS

Blog

6 April, 2023

How to effectively work with CSAT and NPS

Better customer experience increased competitiveness

Podcast

31 March, 2023

Better customer experience leads to increased competitiveness

Get in touch with Sales

Or call us +46 (0) 101 800 000

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