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What is important to consider when leading employees remotely?

Wowpodden

3 April, 2020

What is important to consider when leading employees remotely? What are the challenges? What are the advantages? Joakim and Emilie know.

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Wowpodden

28 September, 2023

Daniel Öhlander talks about behavior change in customer service

Business through building customer trust

Blog

19 September, 2023

Building customer trust: The key to customer loyalty

Wowpodden

14 September, 2023

Achieve top-notch customer service with tips from Annmarie Palm

Customer service agents learning about contact center shrinkage

Blog

7 September, 2023

What is contact center shrinkage and how to calculate it

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