Get a customer service solution for your e-commerce and let it work as your main sales tool. Offer your customers digital support and make the e-commerce visit feel as personal as if they visited a physical store. Easily handle tickets in the order you prefer, directly in the customer service platform.
Add a chat to your e-commerce site and let visitors chat with your customer service. With a smart chat on your website, the tool act as a sales channel. In order for the visitor to receive the treatment you want them to receive. Make the chat function visible where the customer often has questions and exclude it in contexts where it is not needed.
Strengthen your customer service with an easy-to-use, logical and searchable FAQ. Let the customers’ recurring questions be answered quickly and easily. A dynamic FAQ saves you and the customer time. Because there is no room for confusion in your webshop – easy-to-find and updated answers increase trust, loyalty and strengthens your e-commerce.
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