Service tools for public sector
Digitize the municipality or government’s service and communication with a modern ticket management system. Connectel offers solutions and service tools for the public sector, which can be tailored to your needs.
- A modern communication platform
- Flexible and adaptable to your needs
- Easy to use
Service that meets the public needs
Manage all communication in Connectel’s platform or integrate it with your existing system. The platform is a technical solution that is built to interact. With self-service solutions, you can efficiently and easily solve the residents’ questions faster. Use a dynamic FAQ and interactive voice response in the conversations, while the employees get more done.
- Upgrade your communication features
- Choose which channels you want
- Self-service features
Helping residents should be easy
Reduce your operating costs by upgrading to a smart, efficient and stable cloud-based contact center. When you need to inform the public, do it in the channel that suits the purpose. Ensure a high opening rate when delivering your message with bulk text messaging or via seamless outgoing phone calls.
- Lower operating costs
- Seamless outgoing calls
- Bulk text messaging