Wowpodden just service with Emilie Loman - Service star

Customer insights and how to utilize them

In three jam-packed episodes, we will delve into current topics within customer service together with Lina and Hanna, business consultants from Redway.

In the third and final episode, we will discuss customer insights.

Listen here (Swedish):

Customer focus is a hot topic right now, and developing the company based on customer feedback and insights is crucial.

What can a customer insight be? How do you leverage them, and how can you create engagement around them?

You can reach out to Lina and Hanna here:


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