Showing blog posts for customer service

Blog

Customer service trends, webinars and white papers

Recording from the webinar with Teleperformance

Webinar

2 August, 2021

Combining People & Technology – Erika Rönnquist Hoh, Teleperformance

Survey displayed on phone

Articles

9 July, 2021

Measure customer satisfaction with surveys

Call center agent with data clipboard

White Paper

9 July, 2021

Guide: The KPI formula to customer service success

Measuring one KPI on a graph

Articles

9 July, 2021

Choosing KPIs for customer service

Connectels new website design announcement

Releases

1 July, 2021

Announcing the launch of our new website

Marie at MySafety describes how to best automate customer service

Webinar

1 July, 2021

Automate more and strengthen customer service (SWE) – Marie Blomkvist, MySafety

Wowpodden just service with Emilie Loman - Service star

Podcast

1 July, 2021

Wowpodden – Is the customer always right?

Customer service dashboard

Articles

17 June, 2021

Acronyms for Customer Service Professionals

Wowpodden just service with Emilie Loman - Service star

Podcast

10 June, 2021

Customer service insights and advice with Moe Alhamalawi

Smiling woman with headphones using laptop

Articles

9 June, 2021

3 reasons for your Contact Center to use an Omnichannel

Wowpodden just service with Emilie Loman - Service star

Podcast

3 June, 2021

Can we reach customer service success through hypnosis?

Recording of the webinar with Mathias Norderstål at HSB

Webinar

29 May, 2021

The keys to the next level of customer service (SWE) – Mathias Norderstål, HSB

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