Showing blog posts for customer service

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Customer service trends, webinars and white papers

Wowpodden just service with Emilie Loman - Service star

Podcast

13 October, 2022

How to communicate efficiently with different generations

Callback on phone

White Paper

12 October, 2022

Guide: Implementing callback

Customer service agent using callback function

Articles

12 October, 2022

Why should you use a callback solution?

Wowpodden just service with Emilie Loman - Service star

Podcast

22 September, 2022

Emmeli Marmander talks about customer satisfaction

Pink bot

Articles

2 September, 2022

Self-service for customer service with voicebot and chatbot

Wowpodden just service with Emilie Loman - Service star

Podcast

1 September, 2022

Tune in as we talk about providing incredible service

Connectel Webinar with Elin Bäckström Foodora

Webinar

31 August, 2022

From dissatisfied to loyal – how to turn the customer – Elin Bäckström, Foodora

IVR for contact centers with telephone

Articles

26 August, 2022

5 benefits of implementing IVR for contact centers

Wowpodden just service with Emilie Loman - Service star

Podcast

11 August, 2022

We talk automation & digitalization with Farhad Fatemi

Wowpodden just service with Emilie Loman - Service star

Podcast

9 June, 2022

Actionable tips for recruiting for customer service

Wowpodden just service with Emilie Loman - Service star

Podcast

19 May, 2022

Simpler customer interactions with Antoni Lacinai

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